Go Digital terms — the honest version

The price

Go Digital is a flat £10/month — no VAT added, no setup fee, no contract and no exit fee. The price you see is the price you pay.

What “managed” means

You edit your text, images, colour scheme and page sections. You don't get access to code, plugins, themes or files — that's how we guarantee your site stays fast, secure and unbroken. If you need something beyond that, ask us.

Email sending is yours

Enquiry forms send email through your own email account (SMTP details you provide — we'll show you how). Until it's set up, your site works normally but shows you a gentle “email not configured” notice, and form submissions are kept safe rather than lost.

Going live

Your site goes live the moment you connect your own domain name. Before that, you get a private preview link to build and review your site — it's not visible to search engines or the public.

If a payment fails

Nothing dramatic happens straight away. Your site stays online for a 7-day grace period while we remind you. After that it's paused (a holding page shows instead). If the account stays unpaid for 60 days, we'll offer you a full export of your site before it's deleted — we never delete without offering your content back first.

If we improve your design

Our rule is repair, never change: we fix things that are broken, and we never restyle your live site without telling you. Every design change appears in your change feed with a before/after view and a 90-day undo — one click puts it back.

If you leave

You can cancel any time. We'll give you a complete export of your site — your content, images and pages in a standard, portable format you can take to any other provider.

Backups

We back your site up automatically (daily database, weekly files) so a mistake or failure never means starting again.

Questions about any of this? Ask us — a real person answers. Or head back to Go Digital.