Technical Support

Technical Support

Techchaps works as an extended IT Team of your company to provide you with a range of technical support services. These include seamless technical and admin support, ensuring the smooth operation of your business. Whether you need assistance with back-office tasks or require prompt technical support. If something breaks, we'll fix it, minimizing any disruptions to your business. Additionally, our website maintenance and hosting services ensure your online presence remains secure and up to date. With our dedicated support and expertise, you can rely on us to handle the technical aspects while you focus on driving your business forward. By utilizing our technical support services, you can offload time-consuming tasks, streamline operations, and focus on core business activities. We offer a wide range of technical support services, get in touch to see what we can do for your business.


Our private hosting services offer a range of benefits that can elevate your website's performance, security, and scalability. With private hosting, your website operates in a dedicated server environment, ensurinh optimal website performance and reliability. By having dedicated server resources solely allocated to your website, you eliminate the performance fluctuations that can occur with shared hosting. This means faster page loading times, smoother user experiences, and decreased downtime. Private hosting can positively impact your website's search engine optimization (SEO) performance. With faster page loading times, reliable uptime, and enhanced security features, search engines are more likely to favor your website in search results. This can lead to improved visibility, higher rankings, and increased organic traffic to your site.


Techchaps works as an extended IT Team of your company to provide you with a range of maintenance services. With proactive monitoring and support, we detect and resolve potential issues before they impact operations, minimizing downtime and keeping systems running smoothly. Our regular updates, vulnerability scans, and penetration testing protect against cyber threats, ensuring the confidentiality and integrity of data. Performance optimization enhances user experience by ensuring fast-loading and efficient digital assets that drive engagement and improve conversions. Regular software updates and upgrades keep systems current, maximizing functionality, compatibility, and efficiency. We provide expert consultation and tailored recommendations to improve the performance, security, and reliability of your digital assets.

Backup Storage

Safeguard your data with our robust backup storage solutions. Have a peace of mind while we protect, restore and ensure your business continuity. With advanced technologies and industry best practices, we safeguard your valuable data from hardware failures, data corruption, and cybersecurity threats. Regular backups are created and securely stored off-site, allowing for seamless data restoration in the event of data loss or system failures. Our efficient restoration process minimizes downtime and ensures business continuity. We work closely with you to design a comprehensive backup strategy tailored to your specific needs, mitigating risks and protecting critical business information. Our backup storage solutions maintain data integrity, employing encryption techniques to secure your backups and comply with data governance requirements. 

Admin Support

We offer a range of admin support services to assist businesses in managing their online stores efficiently. These include:

  • Product listing and catalog management. We help create and manage your product listings, including writing compelling product descriptions, optimizing product images, and organizing products into appropriate categories.
  • Taking care of routine platform maintenance tasks, updating plugins, security patches, and system upgrades. Our team ensures that your e-commerce platform is running smoothly, optimized for performance, and protected against security vulnerabilities.
  • Content management. We assist in managing and updating website content, including blog posts, promotional banners, product images, and other multimedia assets.

choose techchaps

We Value . . .


Utilise industry leading


We let the results speak for


We build scalable


Robust, quality code ensures
secure software.


We believe in writing clear

Support & Maintenance

Comprehensive post-
development support.

Ensure smooth operations with comprehensive technical support Services.

Professional assistance for swift resolutions, optimal software functionality and general IT inquiries.

We understand the critical importance of maintaining the smooth operation of your business systems and technology infrastructure. Our comprehensive technical support services are designed to provide you with the peace of mind and expertise needed to keep your systems running seamlessly. With our services, you can focus on your core business activities while entrusting the management and maintenance of your technology infrastructure to our experienced team. We are committed to providing reliable, efficient, and proactive support to ensure your business operations run smoothly and seamlessly.

We provide a wide range of support services, including product training to assist you with using software, answering IT inquiries, migrating web hosts, troubleshooting, maintenance and private hosting services.

Have a project in mind? Contact Us!

No matter where you are in your software development life cycle (SDLC), we will pick up your requirements and expertly manage even the most intricate software development needs.

What happens next?

  1. We promptly respond to you, aiming to discuss your project needs in detail. To keep your information secure, we prioritise signing a Non-Disclosure Agreement (NDA) with you.
  2. We thoroughly examine your project requirements and provide you with a project proposal in which we clearly outline the scope of work, development workflow, development stages, time and cost estimates for each stage.
  3. We arrange a meeting with you to discuss the project proposal in-depth, addressing any questions or concerns you may have.
  4. Once the project scope, deliverables, timeline, and budget.  have been discussed and agreed upon, we proceed to sign a contract and start working on your project.